Common questions

Common questions

Common questions

FAQ

Can’t find what you’re looking for?

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

What can Maya's agents do?

They run AP, procurement, vendor onboarding, reconciliations, and the long tail of finance and ops work. Most teams start with one agent and add more from there.

Who is Maya for?

Finance and operations teams at mid-market and growth-stage companies. Early traction is in fintech, SaaS, and professional services.

How does Maya actually work?

Maya connects to the systems you already run — NetSuite, SAP, Workday, Slack, and 60+ others — and agents work inside them. Every action is logged and reversible.

Do we have to replace our systems?

No. Maya runs inside NetSuite, SAP, Workday, and the rest of your stack. No rip-and-replace project.

What does Maya handle, and what does my team still own?

Maya handles the repetitive, rule-bound work — invoice processing, PO matching, exception flagging, vendor onboarding. Your team keeps the judgment calls and the strategic decisions.

How long until an agent is live?

Two weeks is typical for a first agent. Single-task agents go faster; complex workflows take longer.

What does implementation look like on our side?

Light. Most of the work is connecting Maya to your systems and pointing it at the workflow you want covered. Your IT team approves the integrations; ours handles the rest. Plan on a few hours of input from someone close to the workflow.

Can we roll back an agent action?

Yes. Every action Maya takes is timestamped and reversible with one click — the audit trail your finance team already expects.

Is our data secure?

SOC 2 Type II, encryption in transit and at rest, role-based access, and a full audit trail of every action an agent takes.

Does Maya learn over time?

Each agent gets sharper with every cycle on your data. Edge cases your team flags become rules the agent applies the next time.

What happens when our processes change?

Agents are configurable, not hard-coded. If a vendor flow changes or you switch ERPs, we update the agent — no new project.

What support do customers get?

A dedicated implementation lead through go-live, then ongoing support over Slack or email. Weekly check-ins for the first month, then as often as you want.

How is Maya priced?

Pricing is based on the agents you run and the volume they handle, not seats. Get in touch and we'll work out a number that maps to the workflows you want covered.

Where do you operate?

Mid-market companies across North America and Europe. Get in touch to check availability in your region.

How do we get started?

Email hello@mayalabs.ai or use the contact form. Most customers have their first agent in production within two weeks.

Get started

Put one workflow on autopilot

See what your team does with the time back.

Get started

Put one workflow on autopilot

See what your team does with the time back.

Get started

Put one workflow on autopilot

See what your team does with the time back.

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